Manage
A shared inbox with contacts, pipelines, tasks, owners and reports. Your team is answering from day one.
Manage · Automate · Delegate
Every conversation, organized and with a clear next step.
Bring WhatsApp, Instagram, Messenger, TikTok and web chat together. Your team can reply, automate the process or hand the conversation to an AI agent — without losing the history.
Plans from $767 MXN/mo · No credit card needed
Connected through official APIs
WhatsAppInstagramMessengerTikTokWebchatManage · Automate · Delegate
You decide how much to automate.
Conversation management works from day one. Later you can add rules or agents when the process calls for it, without switching tools or starting over.
From day 1
Automate
Rules that assign, notify, schedule and follow up on their own — using the criteria you set.
Delegate
AI agents that answer, qualify, resolve and hand the conversation to a person when needed.
One layer across the whole journeyAt all three levels, Copilot is right there with you: it summarizes the conversation, detects intent and suggests the next step so a person can decide.
How it works
A message comes in and nothing slips: it gets an owner, context and a next step.
Whether it's a sale, an appointment, a meeting or a support request, the journey is the same. Try it yourself in the demo.
One context, from start to finishFrom the first reply to the outcome, with no manual re-entry.
One platform, different outcomes
The next step depends on your operation.
Personaizit doesn't force every conversation toward a sale. Each process can end in an opportunity, a meeting, an appointment or a resolved request.
Conversation journeyFrom message to opportunity
02
Personaizit acts
Captures the source, detects intent and assigns an owner.
Outcome
Qualified opportunity with a next step.
Context carries through all three steps.
Trust and control
Automate without losing control.
Automating shouldn't mean letting go of the wheel. Personaizit runs on official infrastructure, with a person and a record behind every conversation.
Operating principleYour team stays in control at every step.
Activity logLive
- Official API connected
Channel verified and ready to receive conversations.
- Conversation assigned
Owner and context set so the work can continue.
- Human takeover available
Your team can take control at any moment.
- Action saved to history
Every decision stays visible and auditable.
Official APIs for every channel
We connect through each network's official channels to protect your accounts and keep your operation stable.
VerifiedRun from Mexico
A local team and operation. Support that understands your market and the way you sell.
Local teamHuman control when it matters
The AI hands the conversation to someone on your team right when the customer needs it.
Always availableEverything is on record
A complete, auditable history of what the AI says and does. Nothing runs in a black box.
AuditableFAQ
The essentials before you start with Personaizit.
You can start with conversation management and grow only as far into automation as your team needs.
01Is Personaizit just a shared inbox?
No. Conversation management is the foundation: inbox, contacts, pipelines, tasks and reports. On top of that same operation you can turn on automations and AI agents without switching platforms.
02Can I use Personaizit without AI agents?
Yes. Your team can run Personaizit fully by hand from day one. You decide which processes to automate and where an AI agent is allowed to step in.
03Is Personaizit only for sales?
No. A conversation can lead to a sale, a meeting, a demo, an appointment, a follow-up or a support request. You set up the process and the next step around how your operation works.
04Which channels can Personaizit bring together?
It's built to centralize WhatsApp, Instagram, Messenger, TikTok and web chat through the official connections available for each channel.
05Will automations replace my team?
No. Rules and agents handle the parts you delegate. Your team keeps ownership, context, history and the control to step in whenever the process or the customer needs it.
Personaizit doesn't decide how much to automate. Your operation does.
Every conversation can move forward, starting today.
Start with conversation management. Automate processes or turn on AI agents when you're ready, without losing context or switching platforms.
Guides (in Spanish)