Plans

Start with the essentials. Pay for AI only when you use it.

Choose how much you want to manage, automate or delegate. The foundation of your operation stays the same on every plan.

Included in every planConversation managementOmnichannel inboxAI CopilotWeb + mobile app7 days, no card

Help me choose

What do you need to solve first?

INICIA

The operational foundation

$767MXN / mo

For small teams that need every conversation organized, owned and followed up.

What you getNo conversation is left without an owner or a next step.

Plan capacity

UnlimitedTeam messages
3Channels
2Users
1Pipeline
150 replies/moAI Copilot

The operational foundation

  • Contacts + shared team inbox (2 users)
  • QR codes + sales attribution
  • Simple owner assignment
  • AI Copilot: up to 150 suggested replies per month

IMPULSA

Everything in Inicia, plus

$1,716MXN / mo

For businesses ready to automate follow-up and campaigns, with a copilot that speeds up your team.

What you getAutomation handles the follow-up; the copilot speeds up every reply your team sends.

Plan capacity

UnlimitedTeam messages
5Channels
4Users
1Pipeline
500 replies/moAI Copilot

Everything in Inicia, plus

  • Everything in Inicia, plus 4 users and 5 channels
  • Campaigns: Broadcasts, Send history and Segments
  • Automations: keywords and stage-based actions
  • Rule-based integrations: webhooks and sync with your CRM
  • AI Copilot: up to 500 suggested replies per month

AVANZA

Everything in Impulsa, plus

$5,000MXN / mo

+ extra usage

For growing teams that want AI to reply on its own, without losing visibility.

What you getAI answers and sorts; your team receives conversations ready to move forward.

Plan capacity

10,000AI messages
5Channels
2Agents
1Pipeline
StandardAI

Everything in Impulsa, plus

  • Up to 5 users
  • Conversation Intelligence dashboard
  • Automatic routing of escalations to your team (roles and on-call rotation)
  • AI agent integrations: Google Calendar (appointments), your CRM and webhooks
  • Email support (<48h)
Most automation

DOMINA

Everything in Avanza, plus

$11,121MXN / mo

+ extra usage

For operations that coordinate several processes, agents and teams from one platform.

What you getAutomate follow-up and assignment, with metrics that show where to scale.

Plan capacity

20,000AI messages
5Channels
6Agents
3Pipelines
AdvancedAI

Everything in Avanza, plus

  • Up to 10 users
  • Metrics by agent, channel and stage
  • Automatic follow-up
  • Custom dashboards (up to 2)
  • All Avanza integrations + SmartSource
  • Priority support

Showing the INICIA plan. Use the options above to compare another one.

Side by side

Check the differences that matter.

The AI Copilot suggests replies: it reads the conversation and proposes an answer using your business information. Your team reviews it, edits it if needed and decides whether to send it — it never sends on its own. Each suggested reply you ask for counts once.

Team messages and AI-processed messages are counted separately: only messages in conversations handled by AI count — whatever your team answers doesn't use up your plan.

FeatureINICIAIMPULSAAVANZADOMINA
Contacts and inboxIncludedIncludedIncludedIncluded
Messages handled by your teamUnlimitedUnlimitedUnlimitedUnlimited
AI-processed messages——10,00020,000
AI Copilot (suggested replies/mo)1505001,5003,000
Users2Up to 4Up to 5Up to 10
Active channels3555
AI agents——26
Pipelines1113
Rule-based automations—IncludedIncludedIncluded
Rule-based integrations (webhooks and your CRM)—IncludedIncludedIncluded
AI agent integrations (Google Calendar)——IncludedIncluded
Campaigns (broadcasts and segments)—IncludedIncludedIncluded
Mobile appIncludedIncludedIncludedIncluded

ENTERPRISE

For operations with multiple teams or branches, or specific integration, security and support needs.

From $21,466 MXN/mo: an architecture designed around your operation.

  • Custom integrations
  • Centralized governance with rules per branch or business unit
  • Custom users and roles
  • Tailored Conversation Intelligence dashboards

Every plan includes conversation management and a 7-day trial with no credit card. You can move up a level whenever your operation needs more automation or agents. WhatsApp templates and Broadcast sends are billed by Meta directly to your WhatsApp Business account, separately from your plan.

Prices do not include Mexican VAT (IVA, 16%).

Mobile app included

Your operation doesn't stay at your desk.

Take Personaizit with you to answer conversations and follow up from iOS or Android. Mobile access is included in every plan.

PersonaizitYour operation on the go
AT

Ana TorresNext step: schedule a meeting

Now
ML

Muebles LúaConversation assigned

4m
Follow-up updated

Add-on capabilities

Extend Personaizit to fit your operation.

Add specialized capabilities when a process needs more reach, control or automation.

Conversational Campaign Orchestration

Run conversational WhatsApp campaigns with control, context and follow-up.

Available on request

Intelligent Conversation Auditing

Intelligent auditing that evaluates replies, agent decisions and conversation quality in real time.

Available on request

Automatic Conversation Reactivation

Automatically re-engage inactive conversations to win back lost opportunities.

Available on request

Task-Specialized AI Agents

A team of AI agents, each dedicated to a task, trained on your context and supervised to run specific processes.

Available on request

Start with the foundation

Try the essentials and level up when it makes sense.

You don't need to decide today how much to automate. Start with your real operation for 7 days.